Cross Country Training For Starting Or Growing Your Business
CROSS COUNTRY TRAINING
On-site training is the most effective coaching you can receive in this business. You receive immediate results when you bring coaching directly to your office. Cross Country Training includes everything on the website ($3010 value alone), 5 days face to face with Sharon Tinberg in your very own city, office and client’s homes.
Sharon will work with you, your management staff and your cleaners to produce the best quality and efficiency possible which will increase the quality of your life, your manager’s lives, your cleaner’s lives and your client’s lives. The real BONUS is an entire staff will be cleaning exactly the same way and you will be left with a process driven, easy to use cleaning training program and a fully certified staff of cleaners and trainers who are C.O.R.E. Certified.
CROSS COUNTRY TRAINING
On-site training is the most effective coaching you can receive in this business. You receive immediate results when you bring coaching directly to your office. Cross Country Training includes everything on the website ($3010 value alone), 5 days face to face with Sharon Tinberg in your very own city, office and client’s homes.
Sharon will work with you, your management staff and your cleaners to produce the best quality and efficiency possible which will increase the quality of your life, your manager’s lives, your cleaner’s lives and your client’s lives. The real BONUS is an entire staff will be cleaning exactly the same way and you will be left with a process driven, easy to use cleaning training program and a fully certified staff of cleaners and trainers who are C.O.R.E. Certified.
CROSS COUNTRY TRAINING
On-site training is the most effective coaching you can receive in this business. You receive immediate results when you bring coaching directly to your office. Cross Country Training includes everything on the website ($3010 value alone), 5 days face to face with Sharon Tinberg in your very own city, office and client’s homes.
Sharon will work with you, your management staff and your cleaners to produce the best quality and efficiency possible which will increase the quality of your life, your manager’s lives, your cleaner’s lives and your client’s lives. The real BONUS is an entire staff will be cleaning exactly the same way and you will be left with a process driven, easy to use cleaning training program and a fully certified staff of cleaners and trainers who are C.O.R.E. Certified.
DETAILED LIST OF CONTENTS OF PACKAGE
All documents and videos are accessible through your dashboard. They can be viewed and/or downloaded for one year from date of purchase. All employee documents and training videos are in English and Spanish.
CLEANING PROCESS
2 Aprons plain with buckle, no logo, color that is available at the time
Cleaner roles and Responsibilities: 2 & 3 Person Teams English
Cleaning notebook for C.O.R.E. training (English & Spanish): Maid Easy Reference Guide Educator
House cleaning training: C.O.R.E. English & Spanish: 5 module DVD set OR on-line (your choice)
Supplies List: Buckets & Cars
Training: How to Implement C.O.R.E. training online seminar recording English
BUSINESS MODEL
7 Habits for Owners: Trilogy: 3 online seminars in English
Action Item List: Start Up & Grow: English
DVD 5 Stages of Growth in a Small Business: Stage 1 Existence $0-155K
DVD 5 Stages of Growth in a Small Business: Stage 2 Survival $155-410K
DVD: How I Became a $2M Business
DVD: Building A Business Model Based On Repeat Clients
MARKETING
Advertising seal for C.O.R.E. training users
Apartment/Condo Relationship Building Template
Brochure for marketing: 3-fold, print on your PC: Circle of Excellence
Christmas Cleaning Poem for Client & Advertising Use
Client Customer Service Call Log Sheet
Client Customer Service Call Script
Client Easter/Mother’s Day Customer Service Call Script
Coloring Book on Manners
Competitor Pricing: Script to get competitor’s prices and tracking log
Daily Activity Log Spreadsheet
Data Sheet for client: tracks client info and preferences
Flyers: Package of 12 for each holiday
Hospital Relationship Building Proposal Template
Inbound sales/quote client data form
Media List for Press Releases template
Outbound Scripts for one times, cancelled and never serviced
Policies for Clients of Cleaning Services
Press Release for Cause cleanings
Press Releases
Pricing and Labor Matrix Calculator
Pricing for deep clean tasks, i.e. wet wiping, inside refrig, etc
Prospect Response Emails 1 & 2 for internet and Service Magic, etc Inquiries
Hospitals,Schools, Apartments/Condos Relationship Building Proposal Template
Relationship Building with Hospitals Script
Relationship Building with Media Script
Relationship Building with Real Estate Agencies Script
Response Card for client feedback for Website &/or Card
Sales Script Inbound Repeat
Sales script: inbound one time or make ready
School Relationship Building Proposal Template
DVD Accurate Pricing, Quoting and Selling Over the Phone
Seminar Recording: Customer Focus & Satisfaction: English
Seminar Recording: Maximizing Holiday Profits & Scheduling: English
Seminar Recording: Zero Cost Advertising: English
Services Provided: Company Profile Sheet to give client
Spring Cleaning Redefined article for newspaper
Welcome Letter for new client
EMPLOYEES
DVD Dot Your i’s and Cross Your t’s: Employee Handbooks
Seminar Recording: Empower Your Cleaners: English
Recruiting, Interviewing and Hiring the Best Cleaners Online seminar: English
Seminar Recording: From Cleaning to Coaching: English
Applicant Call In Log
Attendance Log
Breakage note for client and form for office: English
Cash Advance Contract: English & Spanish
christmas employee poem: English & Spanish
Cleaning Tools Acceptance Form (English & Spanish)
New hire 10 day daily evaluation form for training time
Daily Team Tracking Form
Desired Product Format Per Meeting
Disciplinary Actions: Verbal, Written & Probationary Forms: English & Spanish
Application for Employment: English & Spanish
Employee Handbook: English & Spanish
Employee Handbook Quiz: English & Spanish
Cleaning Vocabulary List: English/Spanish
Exit Interview Questions (English & Spanish)
General Employee Survey: English
Applicant Interview Questions: English & Spanish
Job Description: Customer Service Manager: English & Spanish
Job Description: Partner: English & Spanish
Job Description: Quality Assurance Manager: English
Job Description: Supervisor/Team Leader: English & Spanish
Job Posting Form: Cleaners & Office Staff: English
Noncompetition and Nonsolicitation Provisions: English & Spanish
Performance Appraisal: Partners: English & Spanish
Performance Appraisal: Supervisor/Team Leader: English & Spanish
Quality Control Checklist: English
Reference Checking Form (English & Spanish)
Time Off Request: English & Spanish
Seminar Recording Worksheet: 7 Habits of Highly Successful Cleaning Employees Part 1: English & Spanish
Seminar Recording Worksheet: 7 Habits of Highly Successful Cleaning Employees Part 2: English & Spanish
Seminar Recording Worksheet: Building a Winning Team Part 1: English & Spanish
Seminar Recording Worksheet: Building a Winning Team Part 2: English & Spanish
Seminar Recording Worksheet: Habit #1 Being Proactive: English & Spanish
Seminar Recording Worksheet: Habit #2 Begin With the End in Mind: English & Spanish
Seminar Recording Worksheet: Habit #3 Put First Things First: English & Spanish
Seminar Recording: 7 Habits of Highly Successful Home Cleaning Employees Part 1: English & Spanish
Seminar Recording: 7 Habits of Highly Successful Home Cleaning Employees Part 2: English & Spanish
Seminar Recording: Building a Winning Team Part 1 for Cleaning Team Leaders: English & Spanish
Seminar Recording: Building a Winning Team Part 2 for Cleaning Team Leaders: English & Spanish
Seminar Recording: Dealing with Rude and Pushy People: English & Spanish
Seminar Recording: Habit #1 Being Proactive: English & Spanish
Seminar Recording: Habit #2 Begin With the End in Mind: English & Spanish
Seminar Recording: Habit #3 Put First Things First: English & Spanish
Reducing Turnover online seminar recording
FINANCE
Budget Calculator
Price Increase Letters for current repeat clients 1 & 2
Vehicle Maintenance Form
Goal Wall Chart Template for Tracking and Displaying plan vs actual for full office
Daily Activity Log Spreadsheet
DVDs (yours forever)
5 Stages Of Growth In Any Small Business Cylce: Stage 1
5 Stages Of Growth In Any Small Business Cylce: Stage 2
Accurate Pricing, Quoting and Selling on the Phone
Building A Business Model Based on Repeat Clients
Building A Winning Team for Owners and Managers
Dot Your i’s and Cross your t’s: Employee Handbooks
How I Became A $2M Business
How To Control Your Time
Orientation: Person of Influence
Principles of Leadership
Putting Hope Where Others Think There Is None
7 Habits of Highly Successful Cleaners (3 meetings)
Price
$7999 plus expenses (airfare, room accommodations, food)
Payment Plan $2499 down $200/week for 30 weeks (plus expenses)
