Cross Country Training For Starting Or Growing Your Business

DETAILED LIST OF CONTENTS OF PACKAGE

• All documents and videos are accessible through your dashboard. They can be viewed and/or downloaded for one year from date of purchase.  All employee documents and training videos are in English and Spanish.

  • CLEANING PROCESS

    • 2 Aprons plain with buckle, no logo, color that is available at the time

    • Cleaner roles and Responsibilities: 2 & 3 Person Teams English

    • Cleaning notebook for C.O.R.E. training (English & Spanish): Maid Easy Reference Guide Educator

    • House cleaning training: C.O.R.E. English & Spanish: 5 module DVD set OR on-line (your choice)

    • Supplies List: Buckets & Cars

    • Training: How to Implement C.O.R.E. training online seminar recording English

     

  • BUSINESS MODEL

    • 7 Habits for Owners: Trilogy: 3 online seminars in English

    • Action Item List: Start Up & Grow: English

    • DVD 5 Stages of Growth in a Small Business: Stage 1 Existence $0-155K

    • DVD 5 Stages of Growth in a Small Business: Stage 2 Survival $155-410K

  DVD: How I Became a $2M Business

• DVD: Building A Business Model Based On Repeat Clients

• MARKETING

  • Advertising seal for C.O.R.E. training users

  • Apartment/Condo Relationship Building Template

  • Brochure for marketing: 3-fold, print on your PC: Circle of Excellence

  • Christmas Cleaning Poem for Client & Advertising Use

  • Client Customer Service Call Log Sheet

  • Client Customer Service Call Script

  • Client Easter/Mother’s Day Customer Service Call Script

  • Coloring Book on Manners

  • Competitor Pricing: Script to get competitor’s prices and tracking log

  • Daily Activity Log Spreadsheet

  • Data Sheet for client: tracks client info and preferences

  • Flyers: Package of 12 for each holiday

  • Hospital Relationship Building Proposal Template

• Inbound sales/quote client data form

• Media List for Press Releases template

• Outbound Scripts for one times, cancelled and never serviced

• Policies for Clients of Cleaning Services

• Press Release for Cause cleanings

• Press Releases

• Pricing and Labor Matrix Calculator

• Pricing for deep clean tasks, i.e. wet wiping, inside refrig, etc

• Prospect Response Emails 1 & 2 for internet and Service Magic, etc Inquiries

• Hospitals,Schools, Apartments/Condos Relationship Building Proposal Template

• Relationship Building with Hospitals Script

• Relationship Building with Media Script

• Relationship Building with Real Estate Agencies Script

• Response Card for client feedback for Website &/or Card

• Sales Script Inbound Repeat

• Sales script: inbound one time or make ready

• School Relationship Building Proposal Template

• DVD Accurate Pricing, Quoting and Selling Over the Phone

• Seminar Recording: Customer Focus & Satisfaction: English

• Seminar Recording: Maximizing Holiday Profits & Scheduling: English

• Seminar Recording: Zero Cost Advertising: English

• Services Provided: Company Profile Sheet to give client

• Spring Cleaning Redefined article for newspaper

• Welcome Letter for new client

• EMPLOYEES

  • DVD Dot Your i’s and Cross Your t’s: Employee Handbooks

  • Seminar Recording: Empower Your Cleaners: English

  • Recruiting, Interviewing and Hiring the Best Cleaners Online seminar: English

  • Seminar Recording: From Cleaning to Coaching: English

  • Applicant Call In Log

  • Attendance Log

  • Breakage note for client and form for office: English

  • Cash Advance Contract: English & Spanish

  • christmas employee poem: English & Spanish

  • Cleaning Tools Acceptance Form (English & Spanish)

  • New hire 10 day daily evaluation form for training time

  • Daily Team Tracking Form

  • Desired Product Format Per Meeting

• Disciplinary Actions: Verbal, Written & Probationary Forms: English & Spanish

• Application for Employment: English & Spanish

• Employee Handbook: English & Spanish

• Employee Handbook Quiz: English & Spanish

• Cleaning Vocabulary List: English/Spanish

• Exit Interview Questions (English & Spanish)

• General Employee Survey: English

• Applicant Interview Questions: English & Spanish

• Job Description: Customer Service Manager: English & Spanish

• Job Description: Partner: English & Spanish

• Job Description: Quality Assurance Manager: English

• Job Description: Supervisor/Team Leader: English & Spanish

• Job Posting Form: Cleaners & Office Staff: English

• Noncompetition and Nonsolicitation Provisions: English & Spanish

• Performance Appraisal: Partners: English & Spanish

• Performance Appraisal: Supervisor/Team Leader: English & Spanish

• Quality Control Checklist: English

• Reference Checking Form (English & Spanish)

• Time Off Request: English & Spanish

• Seminar Recording Worksheet: 7 Habits of Highly Successful Cleaning Employees Part 1: English & Spanish

• Seminar Recording Worksheet: 7 Habits of Highly Successful Cleaning Employees Part 2: English & Spanish

• Seminar Recording Worksheet: Building a Winning Team Part 1: English & Spanish

• Seminar Recording Worksheet: Building a Winning Team Part 2: English & Spanish

• Seminar Recording Worksheet: Habit #1 Being Proactive: English & Spanish

• Seminar Recording Worksheet: Habit #2 Begin With the End in Mind: English & Spanish

• Seminar Recording Worksheet: Habit #3 Put First Things First: English & Spanish

• Seminar Recording: 7 Habits of Highly Successful Home Cleaning Employees Part 1: English & Spanish

• Seminar Recording: 7 Habits of Highly Successful Home Cleaning Employees Part 2: English & Spanish

• Seminar Recording: Building a Winning Team Part 1 for Cleaning Team Leaders: English & Spanish

• Seminar Recording: Building a Winning Team Part 2 for Cleaning Team Leaders: English & Spanish

• Seminar Recording: Dealing with Rude and Pushy People: English & Spanish

• Seminar Recording: Habit #1 Being Proactive: English & Spanish

• Seminar Recording: Habit #2 Begin With the End in Mind: English & Spanish

• Seminar Recording: Habit #3 Put First Things First: English & Spanish

• Reducing Turnover online seminar recording

• FINANCE

  • Budget Calculator

  • Price Increase Letters for current repeat clients 1 & 2

  • Vehicle Maintenance Form

  • Goal Wall Chart Template for Tracking and Displaying plan vs actual for full office

  • Daily Activity Log Spreadsheet

• DVDs (yours forever)

• 5 Stages Of Growth In Any Small Business Cylce: Stage 1

• 5 Stages Of Growth In Any Small Business Cylce: Stage 2

• Accurate Pricing, Quoting and Selling on the Phone

• Building A Business Model Based on Repeat Clients

• Building A Winning Team for Owners and Managers

• Dot Your i’s and Cross your t’s: Employee Handbooks

• How I Became A $2M Business

• How To Control Your Time

• Orientation: Person of Influence

• Principles of Leadership

• Putting Hope Where Others Think There Is None

• 7 Habits of Highly Successful Cleaners (3 meetings)

Price

$7999 plus expenses (airfare, room accommodations, food)

Payment Plan $2499 down $200/week for 30 weeks (plus expenses)