DETAILED LIST OF CONTENTS OF PACKAGE

  • All documents and videos are accessible through your dashboard. They can be viewed and/or downloaded for one year from date of purchase.  All employee documents and training videos are in English and Spanish.

    • CLEANING PROCESS

      • 2 Aprons plain with buckle, no logo, color that is available at the time

      • Cleaner roles and Responsibilities: 2 & 3 Person Teams English

      • Cleaning notebook for C.O.R.E. training (English & Spanish): Maid Easy Reference Guide Educator

      • House cleaning training: C.O.R.E. English & Spanish: 5 module DVD set OR on-line (your choice)

      • Supplies List: Buckets & Cars

      • Training: How to Implement C.O.R.E. training online seminar recording English

       

    • BUSINESS MODEL

      • 7 Habits for Owners: Trilogy: 3 online seminars in English

      • Action Item List: Start Up & Grow: English

      • DVD 5 Stages of Growth in a Small Business: Stage 1 Existence $0-155K

      • DVD 5 Stages of Growth in a Small Business: Stage 2 Survival $155-410K

    DVD: How I Became a $2M Business

  • DVD: Building A Business Model Based On Repeat Clients

  • MARKETING

    • Advertising seal for C.O.R.E. training users

    • Apartment/Condo Relationship Building Template

    • Brochure for marketing: 3-fold, print on your PC: Circle of Excellence

    • Christmas Cleaning Poem for Client & Advertising Use

    • Client Customer Service Call Log Sheet

    • Client Customer Service Call Script

    • Client Easter/Mother’s Day Customer Service Call Script

    • Coloring Book on Manners

    • Competitor Pricing: Script to get competitor’s prices and tracking log

    • Daily Activity Log Spreadsheet

    • Data Sheet for client: tracks client info and preferences

    • Flyers: Package of 12 for each holiday

    • Hospital Relationship Building Proposal Template

  • Inbound sales/quote client data form

  • Media List for Press Releases template

  • Outbound Scripts for one times, cancelled and never serviced

  • Policies for Clients of Cleaning Services

  • Press Release for Cause cleanings

  • Press Releases

  • Pricing and Labor Matrix Calculator

  • Pricing for deep clean tasks, i.e. wet wiping, inside refrig, etc

  • Prospect Response Emails 1 & 2 for internet and Service Magic, etc Inquiries

  • Hospitals,Schools, Apartments/Condos Relationship Building Proposal Template

  • Relationship Building with Hospitals Script

  • Relationship Building with Media Script

  • Relationship Building with Real Estate Agencies Script

  • Response Card for client feedback for Website &/or Card

  • Sales Script Inbound Repeat

  • Sales script: inbound one time or make ready

  • School Relationship Building Proposal Template

  • DVD Accurate Pricing, Quoting and Selling Over the Phone

  • Seminar Recording: Customer Focus & Satisfaction: English

  • Seminar Recording: Maximizing Holiday Profits & Scheduling: English

  • Seminar Recording: Zero Cost Advertising: English

  • Services Provided: Company Profile Sheet to give client

  • Spring Cleaning Redefined article for newspaper

  • Welcome Letter for new client

  • EMPLOYEES

    • DVD Dot Your i’s and Cross Your t’s: Employee Handbooks

    • Seminar Recording: Empower Your Cleaners: English

    • Recruiting, Interviewing and Hiring the Best Cleaners Online seminar: English

    • Seminar Recording: From Cleaning to Coaching: English

    • Applicant Call In Log

    • Attendance Log

    • Breakage note for client and form for office: English

    • Cash Advance Contract: English & Spanish

    • christmas employee poem: English & Spanish

    • Cleaning Tools Acceptance Form (English & Spanish)

    • New hire 10 day daily evaluation form for training time

    • Daily Team Tracking Form

    • Desired Product Format Per Meeting

  • Disciplinary Actions: Verbal, Written & Probationary Forms: English & Spanish

  • Application for Employment: English & Spanish

  • Employee Handbook: English & Spanish

  • Employee Handbook Quiz: English & Spanish

  • Cleaning Vocabulary List: English/Spanish

  • Exit Interview Questions (English & Spanish)

  • General Employee Survey: English

  • Applicant Interview Questions: English & Spanish

  • Job Description: Customer Service Manager: English & Spanish

  • Job Description: Partner: English & Spanish

  • Job Description: Quality Assurance Manager: English

  • Job Description: Supervisor/Team Leader: English & Spanish

  • Job Posting Form: Cleaners & Office Staff: English

  • Noncompetition and Nonsolicitation Provisions: English & Spanish

  • Performance Appraisal: Partners: English & Spanish

  • Performance Appraisal: Supervisor/Team Leader: English & Spanish

  • Quality Control Checklist: English

  • Reference Checking Form (English & Spanish)

  • Time Off Request: English & Spanish

  • Seminar Recording Worksheet: 7 Habits of Highly Successful Cleaning Employees Part 1: English & Spanish

  • Seminar Recording Worksheet: 7 Habits of Highly Successful Cleaning Employees Part 2: English & Spanish

  • Seminar Recording Worksheet: Building a Winning Team Part 1: English & Spanish

  • Seminar Recording Worksheet: Building a Winning Team Part 2: English & Spanish

  • Seminar Recording Worksheet: Habit #1 Being Proactive: English & Spanish

  • Seminar Recording Worksheet: Habit #2 Begin With the End in Mind: English & Spanish

  • Seminar Recording Worksheet: Habit #3 Put First Things First: English & Spanish

  • Seminar Recording: 7 Habits of Highly Successful Home Cleaning Employees Part 1: English & Spanish

  • Seminar Recording: 7 Habits of Highly Successful Home Cleaning Employees Part 2: English & Spanish

  • Seminar Recording: Building a Winning Team Part 1 for Cleaning Team Leaders: English & Spanish

  • Seminar Recording: Building a Winning Team Part 2 for Cleaning Team Leaders: English & Spanish

  • Seminar Recording: Dealing with Rude and Pushy People: English & Spanish

  • Seminar Recording: Habit #1 Being Proactive: English & Spanish

  • Seminar Recording: Habit #2 Begin With the End in Mind: English & Spanish

  • Seminar Recording: Habit #3 Put First Things First: English & Spanish

  • Reducing Turnover online seminar recording

  • FINANCE

    • Budget Calculator

    • Price Increase Letters for current repeat clients 1 & 2

    • Vehicle Maintenance Form

    • Goal Wall Chart Template for Tracking and Displaying plan vs actual for full office

    • Daily Activity Log Spreadsheet

  • DVDs (yours forever)

  • 5 Stages Of Growth In Any Small Business Cylce: Stage 1

  • 5 Stages Of Growth In Any Small Business Cylce: Stage 2

  • Accurate Pricing, Quoting and Selling on the Phone

  • Building A Business Model Based on Repeat Clients

  • Building A Winning Team for Owners and Managers

  • Dot Your i’s and Cross your t’s: Employee Handbooks

  • How I Became A $2M Business

  • How To Control Your Time

  • Orientation: Person of Influence

  • Principles of Leadership

  • Putting Hope Where Others Think There Is None

  • 7 Habits of Highly Successful Cleaners (3 meetings)

 

Price

$7999 plus expenses (airfare, room accommodations, food)

Payment Plan $2499 down $200/week for 30 weeks (plus expenses)