Check out the role online reviews play and the ways review sites give every advantage to customers and limit a business's response and recourse options.
That's why customer service - specifically TEACHING customer service - to your staff is vital to your overall business strategy.
The Field Staff Training video series on Customer Service is a collection of instant download videos presenting basic professional behaviors, response types to common customer issues, and beginner sales assistance - primarily upselling to current customers whose spaces your staff cleans. Each set includes 5 short videos (5-7 minutes on average) in a series that introduces, challenges, and reinforces the lesson of the set.
Browse our collection on Customer Service - and be sure to check out our collections on all areas of professional development.
Price:
$24.99