Team Leader Training Program (Print)
Are you tired of promoting employees into team leader positions only to be disappointed by their poor performance?
Do you wonder why your best cleaners don't make good supervisors?
Wouldn't it be great to have a comprehensive training program that you can use to groom your best employees for supervisory positions as well as provide ongoing training for your current team leaders?
The Team Leader Training Program provides practical training for developing supervisory skills.
As a business owner, you depend on your team leaders to make sure your company remains the well-oiled machine it was when you were directly supervising the cleaners. In order to do that you must first coach your team leaders on how to be leaders, trainers, evaluators and mentors. Just because they were great at cleaning, doesn't mean they'll make a great team leader. This program is designed to help you, the business owner, groom your best employees for the next step in their career development.
The program has 85 pages that are broken down into sections that you can use to train your team leaders over time.
Download exerpts of the training program:
Job Safety
Becoming a Good Leader
Table of Contents
ROLE OF THE TEAM LEADER
Qualities of a Good Team Leader
Why Do Team Leaders Fail?
Team Leader Responsibilities
Communication with Managment
Cost Control
Home Security
Supplies and Equipiment
Legal Responsibilities of Team Leaders
Job Safety
Planning and Scheduling
LEADERSHIP
Becoming a Good Leader
Improving Personal Weaknesses
Identifying cCleaning Technician Types
Communicating With Cleaning Technicians
Active Listening
Getting Along With Subordinates
MANAGING EMPLOYEES
Working Effectively With Cleaning Technicians
Motivating Cleaning Technicians
Advancement Opportunities
Workplace Politics
Absenteeism and Tardiness
Cleaning Technician Discipline
Dealing with Cleaning Technician Personal Problems
Dealing with Complaints
Resolving Conflicts
Introducing Change
HIRING, TRAINING, EVALUATING
Hiring New Cleaning Technicians
New Cleaning Technician Orientations and Training
Training Cleaning Technicians
Inspecting the Work
Evaluating Cleaning Technician Performance
How to Write an Effective Evaluation
Productivity Studies
PERSONAL HEALTH AND WELL-BEING
Take Care of Your Health
Dealing with Stress
Defensive Driving
ILLNESS AND INJURY ON THE JOB
TEAM LEADER QUIZ
Price
Non-Member Price $117.00
Member Price $87.00
